Hey there, guys! How's it going there out?...I'm very pleased to blog you just another great post about the employer branding!
We're very proud to host another awesome employer branding specialist!
The name of the our brand new guest is Dominik A. Hahn. He is from Germany and he works on the employer branding for Allianz Germany one of the most important providers in the financial services field.
Here's his post so titled:
The role of person-organization fit in Employer Branding!
We all know HR is not the only owner of Employer Branding. It‘s a mission the whole company should be involved in. Every company‘s activity that is visible externally may also be a signal of the company as an employer, thus influences the employer brand.
But till this belief is being established within all the company‘s departments many years will pass by. The progressing demographic change likely turns out to be kind of a door opener for the claims and needs of HR when it comes to establish a company wide Employer Brand communication. But it‘s necessary that the departments, especially the hiring managers of course, have to feel the impact of the demographic change in their everyday life's. Only then HR will have them on their side.
Today fact is: Employer Branding solely belongs to HR. In many cases it‘s up to the HR-Marketing guys to define the Employer Value Proposition and to implement it into the HR-Marketing activities, that is the career website, career fairs, (print, online, mobile, social) media, cooperations with universities etc.
If you think this is what Employer Branding is all about, you‘re damn wrong! Sorry! Employer Branding is not about having cool pics, movies and fancy websites. It's not about having just a cool and appealing employer brand.
Employer Branding is about enabling potential applicants to decide wether they fit to an organization in terms of personal values and technical skills or not!
Let us just take a quick look at the process of job/employer choice decision:
From am psychological point of view this process is basically quite similar to the decision process when it comes to buy certain products. But it‘s much more significant for the potential applicant‘s future life! As a consequence he definitely seeks for as much information as he possibly can to minimize the uncertainty.
Breaugh and Starke (2000, S. 418) confirm that: “It has been well documented that during the job search process individuals frequently lack information about job and organizational attributes.“
From many empirical studies we know: It‘s the subjective estimation of fit between the potential applicant and the organization that highly influences the job or employer choice decision.
Bretz and Judge (1992, S. 17) say: „job applicants make entry decisions on the basis of perceived fit“.
The heart of Employer Branding is relevant information
So what does that means for HR? The answer is quite simple: provide information! Show to potential applicants who you are as a company, as an employer. Talk to them, turn your inside out. And do that on various ways. On your website, via videos, via direct vis-a-vis-communication. Yes, you‘re right. This cries out for a lot of work. And it‘s kind of a shift for HR-Marketing. Indeed, it‘s still marketing, but much more in a PR and storytelling way (have you now asked yourself, if your HR colleagues do have the skills to do such a ‘journalistic‘ work? But hey, that‘s another story ...).
What are the advantages for you as HR or as an organization in general?
Well, sad to say that there‘s just one to mention. But wait, it‘s a big one!
The more information you provide to potential applicants, the better applicants can estimate the (personal and technical) person-organization fit. This again produces four circumstances which are crucial to HR and Employer Branding:
Increase of employer attractiveness: „(...) individuals are attracted to an organization based upon a perceived congruency between their own personality and that of the organization“ (Schein & Diamante, 1988, S. 170).
Increase of probability of application: Many studies found evidences that (an estimated) organizational attractiveness is strongly related to the probability of application (cf. Cable & Judge, 1994; Judge & Bretz, 1992; Cable & Turban 2001; Rentsch & McEwen, 2002).
Getting the ‘right potentials‘: Not only since Ed Michaels proclaimed the so called ‘war for talents‘ (Michaels, Handfield-Jones & Axelrod, 2001) companies are trying to get the best and talented candidates. Have you ever considered if those really are a perfect fit to your company? Actually, you want ‘the best candidates among the suitable ones‘, right?! Only those self-select into your firm and share your company‘s goals, values and culture.
Higher motivation and job satisfaction: a perceived match between the individual and the organization leads to much more motivation and job satisfaction and as a result to a longer employment with the company (cf. Larsen & Philipps, 2002).
More interaction for a better fit
As you can see, the reasons why you should have a closer look to the theory of person-organization fit are not the weakest ones ... But maybe you‘re asking yourself how to achieve this kind of match between job seekers and your company. I just want to give you a few hints on hat point:
- In general: Make your communication with the candidates more interactive! Just look at your career website. Isn‘t a classic top-down communication? It kind of screams ‘Either you read this bunch of information or you should go away and never come back!‘ Have you already integrated your social media efforts into your website? Have you ever thought of an interactive FAQ and a comment functionality? Not to mention the possibility to personalize the website to present exactly that kind of information on the landing page the job seeker is looking for?
- Or have you even considered to reorganize your website to a (career) community? Try to step back and let our colleagues interact with potential applicants (c‘mon, you should admit that you could‘nt answer technical questions by the visitors of your career booth, could you?!). And yes, Employer Branding is also marketing, but please discard the marketing approach in your Employer Branding communications. We‘re talking about getting high potentials and still try to catch them with boring marketing phrases?!
Once we were speaking about Employer Branding and the person-organization fit, we always have to look carefully at our recruiting communication, too. Usually it‘s your recruiters with which the applicants are first in contact. Turban, Forret and Hendrickson (1998) figured out that potential applicants interpret the recruiter‘s behavior as signals that inform about unknown job and company characteristics.
Oh, we definitely have to talk about the impact of signaling theory for Employer Branding next time, i guess ... But for this time please keep in mind: Now it‘s you and your company that apply for the future employees, not the other way round!
About the author:
Dominik A. Hahn, M.A., is consultant HR-Marketing at Allianz Germany. He is responsible for all print, online and mobile communications in terms of Employer Branding. On his private blog (German only!) he writes of Employer Branding, recruiting and (social media) marketing. You can also contact him on LinkedIn, Xing or via Twitter.
Bibliography
Breaugh, J.A. & Starke, M. (2000): Research on employee recruitment: So many studies, so many remaining questions. Journal of Management, 26 (3), 405-434.
Bretz, R.D. & Judge, T.A. (1992): The relationship between person-organization fit and career success [WWW Document]. Available under: http://digitalcommons.ilr.cornell.edu/cahrswp/295/ [Date of access: 7th of March 2012].
Cable, D.M. & Judge, T.A. (1994): Pay preferences and job search decisions: a person-organization fit perspective. Personnel Psychology, 47, 317-348.
Cable, D.M. & Turban, D.B. (2001): Establishing the dimensions, sources and value of job seeker’s employer knowledge during recruitment. Research in Personnel and Human Resources Management, 20, 115-163.
Judge, T.A. & Bretz, R.D. (1992): Effects of work values on job choice decisions. Journal of Applied Psychology, 77 (3), 261-271.
Larsen, D.A. & Phillips, J.I. (2002): Effect of recruiter on attraction to the firm: implications of the elaboration likelihood model. Journal of Business and Psychology, 16 (3), 347-357.
Michaels, E., Handfield-Jones, H. & Axelrod, B. (2001): The war for talent. Harvard: Harvard Business Press.
Rentsch, J.R. & McEwen, A.H. (2002): Comparing personality characteristics, values, and goals as antecedents of organizational attractiveness. International Journal of Selection and Assessment, 10 (3), 225-234.
Schein, V.E. & Diamante, T. (1988): Organizational attraction and the person-environment fit. Psychological Reports, 62, 167-173.